Shipping policy

SHIPPING POLICY

Master Fence

Effective Date: April 12, 2026

1. Overview

At Master Fence, we provide delivery and professional installation of fencing systems. We do not ship products for self-installation — all fences are delivered as part of our full-service installation process.

2. Service Area

We currently provide delivery and installation services within:

📍 Central Florida and surrounding areas

If you are unsure whether your location is within our service area, please contact us before placing a request.

3. Delivery Process

All materials are:

  • Ordered specifically for your project
  • Delivered directly to your property
  • Handled by our professional installation team

Delivery is scheduled as part of your installation timeline, not as a separate shipment.

4. Delivery Timeline

Delivery timing depends on several factors, including:

  • Project size and scope
  • Material availability
  • Permit approvals
  • Weather conditions

Estimated timelines will be provided after your project is approved and scheduled.

5. Shipping Fees

Delivery costs are typically:

  • Included in your project estimate, or
  • Clearly outlined in your final quote

There are no separate standard shipping rates, as each project is customized.

6. Access Requirements

To ensure a smooth delivery and installation process, customers must:

  • Provide clear and safe access to the work area
  • Remove obstacles (vehicles, debris, pets, etc.)
  • Ensure the property is ready for installation

Failure to provide access may result in delays or additional fees.

7. Delays

While we strive to meet all scheduled timelines, delays may occur due to:

  • Weather conditions
  • Material supply issues
  • Permit processing times
  • Unforeseen site conditions

Master Fence is not responsible for delays caused by factors outside of our control, but we will always communicate updates promptly.

8. Damaged or Missing Materials

All materials are inspected by our team prior to installation. If any issues arise:

  • They will be addressed before or during installation
  • Replacement materials will be arranged if necessary

Customers do not need to handle shipping claims — we take care of it.

9. Contact Information

For questions regarding delivery or scheduling:

📲 Call or text: (561) 568-7621
🌐 www.master-fence.com

10. Policy Updates

Master Fence reserves the right to update this Shipping Policy at any time. Continued use of our services constitutes acceptance of these terms.